Answered By: ABQ-BERNCO Library
Last Updated: Feb 18, 2015     Views: 201

If the item is in good condition, was for at least $5.00, and was paid for within the last 60 days, we can issue a refund. Bring the item with your receipt to the nearest library.  Let the staff know that you paid for the item and would like a refund.

There are a number of steps in the refund process.  A check will be mailed to you in 10 to 12 weeks.

Payment for donated materials, missing media, collection agency fees, and damage charges are ineligible for refunds.

Submit a question

You can also call any open library location with your question.
Your Question
Your Info
Fields marked with * are required.