Answered By: ABQ-BERNCO Library
Last Updated: Feb 18, 2015     Views: 364

Freezing your hold allows you to keep your place in line, and move up in the hold queue as other holds ahead of you are fullfilled, however, your hold will not be triggered until you unfreeze your hold.

Note: You cannot freeze a hold on an item whose status is "LOOK ON SHELF" or holds that are in transit for or awaiting pickup by you.


You can freeze your holds by following these steps:

1. Log in to your library account with your card number and PIN

2. Click on the link that shows how many holds you have

3. For each hold you want to freeze, select the "Freeze" check box in the right-hand column

4. Click "Update List"

5. Click "Yes"

Your selected holds are now frozen.  Please remember to log out of your account.

Remember to un-freeze your holds by following these same steps to un-check the boxes.  Also you cannot re-freeze holds that have been frozen for longer than a year.

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You can also call any open library location with your question.
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