Answered By: ABC Library
Last Updated: Dec 16, 2014     Views: 84

When you are logging into your account, please make sure that you are entering your library card number (with no spaces) and PIN correctly.  (You PIN number should be four digits long.)

If you do not know what your PIN is, please click on the "Forgot your PIN" link.  This will promt you to enter your library card number again.  Then, it will send an email to the email address that we have on file, to reset your PIN number.

Make sure to check you junk or spam folder if you do not see it in your inbox.  If there is still no email, we may have an old email address on file.  Please call our Customer Service office at 505-768-5170 during regular business hours Monday-Friday 9-6.  Please have your library card in hand when you call.  You can also visit your local library with your library card and ID to change your email and PIN number.

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