Q. I found an item that I paid for after I thought I lost it. Can I get a refund?

Answer

If the item is in good condition, was for at least $5.00, and was paid for within the last 60 days, we can issue a refund. Bring the item with your receipt to the nearest library.  Let the staff know that you paid for the item and would like a refund.

There are a number of steps in the refund process.  A check will be mailed to you in 10 to 12 weeks.

Payment for donated materials, missing media, collection agency fees, and damage charges are ineligible for refunds.

  • Last Updated Jul 05, 2017
  • Views 217
  • Answered By the Public Library

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