Q. I have been waiting a long time for an eBook that I placed on hold. Are patrons forced to return them if overdue?

Answer

Many electronic/digital items are automatically returned as the due date arrives, and the item then becomes available for the next person on the hold list. So, patrons do not "return" eBooks, the eBooks automatically return themselves. For most of our services, you will be notified by email that your item is now available for checkout.

With the Ebook Central service, items are available to read in your browser without having to download the item, so there are no holds. You just open the item and read it.

For CloudLibrary, there is contact information on our help page. Support links for all of our platforms are linked there on the right-hand side of the page.

You may be able to find the item in another format and should always check the catalog to see if the item is available in a print or audio format, or on a different platform.

  • Last Updated Aug 13, 2018
  • Views 83
  • Answered By Main Reference Library

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