Hoopla says daily borrow limit has been reached

I tried to borrow a title on Hoopla and it gave me an error message that said the collective borrow limit set by your library has been reached and will reset at midnight. What does this mean?


Answer

Starting on July 1st, 2024, our library will have a limit for the number of items that are allowed to be borrowed each day. If/when the limit is reached, you may receive the following message on our hoopla service:

The collective daily borrow limit set by your library has been reached and will reset at midnight. Please browse and add titles to favorites so you can easily access them after midnight.

 

If/when you receive this message on hoopla, you can favorite the item (by pressing the heart icon) and continue to browse the digital collection until the new day starts. Once the new day starts, this is when our library daily limit will also restart, and you can try to borrow the titles favorited the day before.

 

Please note this new setting does not affect the number of monthly borrows available to each patron on hoopla. Patrons can still borrow up to seven titles from hoopla each month on the Albuquerque-Bernalillo County Library service. If there are any questions, please contact our library staff at (505) 768-5141 or visit us at one of our library locations!

  • Last Updated Jul 01, 2024
  • Views 47
  • Answered By Nicole

FAQ Actions

Was this helpful? 1 2

Comments (2)

  1. My kids love Hoopla for checking out graphic novels to read at night. The last two days they weren’t able to because the daily limit was reached. It’s a bummer.
    by Terra on Jul 03, 2024
  2. What is the daily limit? I haven't checked anything out for over a week or two and Hoopla gives me the message the daily limit was reached.
    by Tricia on Jul 06, 2024