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Last Updated: Jun 20, 2023     Views: 3927

How do I place a hold?

To place a hold, use the Place Hold button or the Select an Action drop-down list from the search results page or from the detail display for the item. You can manage your holds from the My Account page, but you cannot place a hold from My Account. To place a hold in person at your library, please see a librarian.

To place a hold:
  1. Perform a search for the item or items you want.
  2. Do one of the following:

    • From the Search Results page or the Title Details page, find the item you want to place on hold and click Place Hold.
    • From the Search Results page, use the checkboxes to select multiple items and click Place Hold(s) from the Select an Action drop-down list. This option may not be available on mobile screens.

    Note: If you are not logged in to your library account, choosing the Place Hold option prompts you to log in.

  3. From the window that displays, select the pickup library from the drop-down list.
  4. Click Place Hold.

    A message displays that tells you whether or not the hold was successfully placed.

How do I view my holds?

You can view your current holds from the Holds tab in My Account. The Holds tab has two sections: Library Holds and Digital Holds.

How do I know if an item is ready for pickup?

If you have any holds that are available for pickup, an alert icon displays in the Holds section in My Account. You will also receive a notification from the library in the form that you have specified. 

How do I suspend a hold?

  1. Click My Account in the menu bar at the top of your screen.
  2. Log in, if prompted.
  3. Navigate to the Holds tab, then expand the Digital Holds or Library Holds section.
  4. Select the hold you want to suspend.
  5. Click Suspend Hold(s).
  6. Provide the dates on which you want to begin and end your hold suspension.
  7. Click Suspend.

Note: If no end date is provided, the hold will remain suspended until the suspension is manually removed.

How do I cancel a hold?

  1. Click My Account in the menu bar at the top of your screen.
  2. Log in, if prompted.
  3. Navigate to the Holds tab, then expand the Digital Holds or Library Holds section.
  4. Select one or more holds you wish to cancel.
  5. Click Cancel Hold(s).
  6. Confirm the cancellation.

Note: If your Library Hold is already ready to be picked up, you cannot cancel the hold online. To cancel a hold that is ready for pickup, please call or visit the library.

How do I edit the pickup location for a hold?

  1. Click My Account in the menu bar at the top of your screen.
  2. Log in, if prompted.
  3. Navigate to the Checkouts tab, then expand the Library Holds section.
  4. Select the hold or holds whose pickup location you want to edit, or click the Select All option to select all current holds.
  5. Click Edit Pickup Location(s).
  6. Use the drop-down list to select the new pickup location.
  7. Click Change.

Note: If your Library Hold is already ready to be picked up, you cannot edit the hold online. To edit a hold that is ready for pickup, please call or visit the library.

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