Q. I receive an "ASCII filter options" pop-up when attempting to download titles to OverDrive, or titles are opening in Open Office or Libre Office.
Occasionally installing both Open Office (or LibreOffice) and OverDrive Media Console (OMC) can cause a file association error. Basically, what this means is that Open Office is trying to open files that are supposed to open in OMC. When you try to open a downloaded title, XML programming language text pops up rather than the title you wanted to listen to. Don't worry; it's easy to correct this issue.
To get your audio file working properly, follow these instructions:
- Windows: Set OMC to open ODM files automatically in Windows
- Mac: Set OMC to open ODM files automatically on a Mac.
Try downloading and opening your title again. If you are still having trouble, you may need to uninstall Open Office/Libre Office and redownload the latest version.